Name: Enextware Technology
Address: Hacet Mah. Keykubat Blv. No:130 Kat: 1 Daire: 1 Parlayüksel Plaza, Alanya / Antalya, Alanya, Antalya, 07400, TR
Telephone: +90 536 628 0007
Price range: $$

Last Updated

This distance sales agreement was last updated on 09 September 2025.

1. Parties

SELLER DETAILS

Trade Name: Enextware Teknoloji Turizm Ticaret Limited Şirketi

Registered Address: Saray Mah. Fevziler Sk. Alaettinoğlu Apt. No: 4 İç Kapı No: 11, Alanya / Antalya

MERSIS No: 0335095598400001

Trade Registry No: 31185 (Alanya Ticaret Sicili Müdürlüğü)

Tax Office / No: Alanya Vergi Dairesi / 3350955984

Email: info@enextware.com

Phone / WhatsApp: +90 536 628 0007

Website: enextware.com.tr

BUYER DETAILS

Buyer: The person/organisation placing the order

Address: The address stated in the order form

Phone: The phone number in the contact form

Email: The contact email address

Turkish ID No / Tax No: Identification required for invoicing

2. Services Covered by the Agreement

This agreement sets out the terms and conditions for the sale and delivery of the digital services provided by Enextware Technology.

💻 Web Design Services

Corporate website design
E-commerce website
Landing page design
Blog and portfolio sites
Responsive design
SEO optimisation

⚙️ Software Development

Web application development
Mobile app development
API development and integration
Custom software solutions
Database design
Cloud solutions

🔧 Technical Services

Domain and hosting services
SSL certificate installation
Website maintenance and updates
Performance optimisation
Security updates
Technical support

📈 Consulting Services

Digital transformation consulting
SEO and digital marketing
Technology strategy
Project management
Training and workshops
Systems analysis

3. Service Fees and Payment Terms

💰 Pricing

Service fees are determined per project
Prices are stated in Turkish lira (TL)
Prices are stated inclusive of VAT
Special discounts are specified in the agreement
Additional work requests are charged separately

💳 Payment Methods

Bank transfer/EFT
Credit card (online)
Payment on delivery (where applicable)
Cheque/promissory note (by agreement)

PayPal
Cryptocurrency (Bitcoin, USDT)
Instalment payment options
Corporate invoicing

📅 Payment Schedule

150% Advance: At the start of the project

230% Interim Payment: When the project is 70% complete

320% Balance: After project delivery

4. Delivery and Processes

🚀 Method of Delivery

Our digital services are delivered as follows:

Websites: By publishing on a live server
Software: Via a download link or by installation
Designs: As PSD, AI or Figma files
Reports: In PDF or Excel format
Training: Via an online platform or video

⏰ Delivery Times

Standard Timelines

Landing page: 5-7 days
Corporate website: 15-21 days
E-commerce website: 21-30 days
Web application: 30-60 days

Special Projects

Mobile app: 45-90 days
ERP system: 90-180 days
Large-scale software: Per project
Urgent projects: Expedited for a 50% surcharge

📋 Project Process

Needs Analysis

Defining the project requirements and preparing the quote

Agreement and Advance Payment

Signing the agreement and receiving the advance payment

Design and Development

Developing the project with regular reporting

Testing and Revisions

Customer testing and any necessary adjustments

Delivery and Training

Delivering the project and providing user training

5. Right of Withdrawal and Cancellation Terms

⚠️ Special Cases

Pursuant to Article 16 of Turkish Consumer Protection Law No. 6502, the right of withdrawal DOES NOT APPLY to the following services:

Digital content designed specifically for the customer
Services started after delivery
Custom-developed software
Domain registration and hosting services
Consulting services

✅ Cases Where the Right of Withdrawal Can Be Exercised

Standard services that have not yet started
Sales of ready-made templates
Training packages (if not yet started)
Cancellable subscription services

📅 Withdrawal period: 14 days from the date of the agreement

💰 Cancellation and Refund Terms

Cancellation by the customer:

100% of the work completed is charged
Third-party services already used (domain, hosting) are non-refundable
Completed work is handed over to the customer

Cancellation by Enextware:

Payments received are refunded 100%
Mutual agreement in cases of force majeure
Alternative solutions are offered

6. Warranties and Responsibilities

🛡️ Service Warranties

30 days of free support: Technical support after delivery
Bug-fix warranty: Coding errors fixed free of charge
Browser compatibility: Guaranteed to work in modern browsers
Mobile compatibility: Responsive design guarantee
SEO compliance: Compliance with basic SEO criteria

⚠️ Limitations of Liability

Enextware is not responsible for the following:

Failures of third-party services (hosting, domain)
Outages caused by internet connectivity
Content and data loss caused by the customer
Changes in legislation
Natural disasters and force majeure events
Unauthorised access and cyber attacks

📋 Customer Responsibilities

Providing content and responsibility for that content
Licensing of copyrighted materials
Obtaining legal permissions
Active participation in testing
Providing feedback and approvals on time
Meeting payment obligations

7. Intellectual Property Rights

📝 Copyright

Owned by the customer: Project content, texts, images
Owned by Enextware: Code structure, design methodology, system architecture
Joint ownership: Custom-developed modules (specified in the agreement)
Third party: Frameworks and libraries used

🔄 Rights of Use

The customer may use the delivered service for commercial purposes
Source code is handed over to the customer (except in special cases)
Enextware may use project visuals in its portfolio
Enextware may reuse code snippets in other projects (parts not specific to the customer)

8. Dispute Resolution

🤝 Amicable Resolution

Negotiation is attempted first
Mediation services may be used
Expert opinions may be sought
Applications may be made to consumer arbitration committees

⚖️ Legal Proceedings

The laws of the Republic of Türkiye apply
The courts of Istanbul have jurisdiction
Consumer courts have jurisdiction and competence
Consumer Protection Law No. 6502 applies

9. Entry into Force and Amendments

This agreement enters into force upon signature/approval by the parties and is completed upon project delivery.

Amendment Terms

Amendments to the agreement are made in writing
Changes in legislation apply automatically
Price changes do not apply to ongoing projects
Customers are notified of significant changes

10. Contact Information

You can contact us with questions about this agreement and about our services: