LEGAL TERMS

Terms and Conditions of Use

Detailed information on the terms and conditions you accept by using the Enextware website.

📋 Key Information

Last Updated: September 10, 2025

Jurisdiction: Republic of Türkiye

Legal Basis: TTK (Turkish Commercial Code), BK (Code of Obligations), KVKK

Platform Owner: Enextware Technology

Domain: enextware.com

Contact: info@enextware.com

🏢 1. Platform Owner and Contact

📍 Site Owner

  • Trade Name: Enextware Teknoloji Turizm Ticaret Limited Şirketi
  • Registered Address: Saray Mah. Fevziler Sk. Alaettinoğlu Apt. No: 4 İç Kapı No: 11, Alanya / Antalya
  • MERSIS No: 0335095598400001
  • Trade Registry No: 31185 (Alanya Ticaret Sicili Müdürlüğü)
  • Tax Office / No: Alanya Vergi Dairesi / 3350955984
  • Field of Activity: Web Design & Software Development
  • Service Area: Türkiye (based in Alanya)
  • Founded: July 3, 2025

📞 Contact Details

  • Email: info@enextware.com
  • Phone: +90 536 628 0007
  • WhatsApp: +90 536 628 0007
  • Web: enextware.com

✅ 2. Acceptance of the Terms of Use

⚠️

Important Notice

By visiting and using our website (enextware.com) and using our services, you agree to these terms of use.

  • If you do not accept these terms, please do not use our site
  • The terms may be updated from time to time; please follow the current version
  • If you are under 18, you may use the site with parental consent
  • You must contact us before any commercial use

🛡️ 3. User Obligations

🚫 Prohibited Activities

  • Compromising site security
  • Spreading malware or viruses
  • Infringing copyrights
  • Spam or unsolicited content
  • Stealing other people's personal information
  • Attempting to manipulate the system
  • Using bots or crawlers
  • Copying content without permission
  • Providing misleading information
  • Acting in breach of the law

✅ Expected Conduct

  • Respectful and courteous communication
  • Sharing accurate information
  • Respect for copyrights
  • Protection of personal data
  • Conduct in line with ethical values
  • Compliance with legal regulations
  • Observance of site rules
  • Compliance with security protocols
  • Responsible use
  • Feedback and cooperation

💼 4. Our Services and Their Use

🌐 Web Design Services

  • Modern, responsive websites
  • E-commerce platforms
  • Corporate web solutions
  • Landing page designs
  • UI/UX design services

⚙️ Software Development

  • React & Next.js applications
  • Mobile app development
  • Backend API development
  • Database design
  • Custom software solutions

📈 Digital Marketing

  • SEO optimization
  • Google Ads management
  • Social media marketing
  • Content marketing
  • Analytics and reporting

🏗️ Infrastructure Services

  • Hosting and domain
  • SSL certificate
  • Firewall
  • Backup systems
  • Technical support

🔒 5. Intellectual Property Rights

🏆 Enextware's Rights

📝 Content and Design

  • Website design
  • Logo and brand identity
  • Written content
  • Images and multimedia
  • Code structure and algorithms

⚡ Technical Solutions

  • Custom software code
  • Database structure
  • API integrations
  • Security systems
  • Performance optimizations
⚠️

Restrictions on Use

  • You may not copy, reproduce or distribute the content without permission
  • You may not analyze the design and code through reverse engineering
  • Written permission is required for commercial use
  • You may not use brand names and logos without permission
  • We reserve the right to initiate legal proceedings in the event of infringement

💰 6. Service Fees and Payment

💳 Payment Terms

  • All prices are in Turkish Lira (TL)
  • Prices include VAT
  • Advance payment system (50% at project start)
  • Balance payment after delivery
  • Bank transfer/EFT and cash payments accepted
  • No refund of the advance if the project is cancelled
  • Late payment interest of 2% per month
  • The invoice date is the delivery date
  • Maintenance services are paid annually
  • Hosting fees are invoiced separately

📊 Pricing Principles

  • Web Design: Custom price based on project complexity
  • E-Commerce: Pricing based on number of products and features
  • Mobile App: Based on platform and number of features
  • SEO & Marketing: Monthly package prices
  • Maintenance Support: Fixed annual fee

🔄 7. Cancellation and Refund Terms

❌ Cancellation Terms

👤 Cancellation by the Client

  • Before the project starts: full refund
  • During the design phase: 50% refund
  • After coding has started: no refund
  • After delivery: no refund

🏢 Cancellation by Enextware

  • Technical impossibility: full refund
  • Lack of client cooperation: no refund
  • Late payment: suspension of service
  • Breach of contract: no refund

⏱️ Refund Procedures

Refund requests are assessed under the following conditions:

  • Refund requests must be made in writing (by email)
  • The refund process is completed within 14 business days
  • Refunds are made using the same payment method
  • For partial refunds, the time already worked is taken into account
  • The value of resources and time spent is deducted

🛡️ 8. Liability and Warranty

✅ Our Warranties

  • 1-year technical support warranty
  • 6 months of free bug fixing
  • 30-day satisfaction guarantee
  • SSL certificate warranty
  • Security updates
  • 99.5% uptime guarantee
  • Data backup guarantee
  • Mobile compatibility guarantee
  • Basic SEO optimization
  • Performance optimization

⚖️ Limitations of Liability

We are not responsible for the following:

  • Third-party service outages
  • Internet connection problems
  • Data loss caused by user error
  • Natural disasters and force majeure
  • Hacks resulting from security vulnerabilities
  • Content copyright infringement
  • Changes in legal regulations
  • Changes made without client approval

🌐 9. Privacy and Data Protection

🔒

KVKK and Privacy Commitment

📊 Data Processing Principles

  • Lawful processing
  • Keeping data accurate and up to date
  • Processing limited to specific purposes
  • Relevant and limited data
  • Secure storage

🔐 Security Measures

  • SSL encryption
  • Firewall
  • Regular backups
  • Access control
  • Security testing

For detailed information, please see our Privacy Policy.

⚖️ 10. Dispute Resolution

🏛️ Jurisdiction and Governing Law

📍 Competent Courts

  • First choice: Alanya Courts
  • Second choice: Antalya Courts
  • Third choice: Ankara Courts
  • Enforcement proceedings: Alanya Enforcement Office

📜 Applicable Legislation

  • Turkish Commercial Code (TTK)
  • Code of Obligations (BK)
  • Law on the Protection of Consumers
  • KVKK and related regulations

🤝 Amicable Settlement

We prefer to resolve any dispute amicably first.

1

Contact

Via WhatsApp or email

2

Negotiation

Seeking a mutual solution

3

Agreement

Written settlement

🔄 11. Updates to the Terms

📋

Update Policy

These terms of use may be revised from time to time due to legal changes, technological developments or service updates.

  • Significant changes will be announced on our website
  • Registered users may be notified by email
  • Changes take effect from the date of publication
  • If you do not accept the current terms, you may stop using the services

Last Updated: September 10, 2025

Version: 2.0

📞 12. Contact and Support

Email Support

info@enextware.com

24/7 email support

Phone

+90 536 628 0007

Monday-Friday 09:00-18:00

WhatsApp

+90 536 628 0007

The fastest contact channel

You can send your questions about the terms of use through the channels above.

These terms of use have been prepared in accordance with Turkish Law and related legislation.
Last updated: September 10, 2025 | Version: 2.0 | Jurisdiction: Republic of Türkiye